Would you like to know how the Tovertafel works or how our care innovation can best be mounted? The Tovertafel comes with a detailed user guide. You can also watch our videos.
Discover all the possibilities of the Tovertafel. We will be happy to help you remotely.
After you place an order for a Tovertafel, your Tovertafel unit will be delivered at the agreed location. A detailed user guide is included in the box. Also be sure to watch our instruction videos, which provide easy mounting instructions for your organisation’s technical department.
Need help? You can always contact our service department by telephone at: +1 949 441 4539. We’ll be happy to help.All about updates
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Have you been having problems with the Tovertafel and are the solutions below not working? Or do you have questions about its use? Then please contact the service department.
Check whether the plug is plugged in properly and the wall socket is live.
Check whether the playing surface is set correctly according to the step-by-step instructions in Chapter 6. Or watch the online instruction videos.
Check whether the Tovertafel unit has not changed position compared to when it was installed. Make sure the connector plug of the unit faces the centre of the table. If necessary, turn the Tovertafel unit around following the step-by-step instructions in Chapter 10.
Is there anything obstructing the motion sensor? Check if the sensor is adjusted correctly according to the step-by-step instructions in Chapter 7, or watch the online instruction videos.
Note how long it takes before the unit switches of by itself. Contact our service department with this information.
Follow the step-by-step instructions in Chapter 8 or watch the online instruction videos.